Myth #25: Aesthetics are not important if you have good usability
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There are usability practitioners who completely dismiss the importance of aesthetics, often citing unattractive but popular websites such as Craigslist.
However, aesthetics do have a function. Attractive things work better. Studies show that emotions play an important role in the users’ experience. If a website has a pleasant visual design, users are more relaxed, tend to find the website more credible and easier to use. A positive first impression — usually based on looks rather than interaction — determines the value of the website on the user’s behalf.
Aesthetics also tell a good many about your brand, product or service. It shows that you care.
This is a well researched and documented post that should need no research or documentation.
Notes
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